SHIPPING POLICY

Shipping Policy

Thank you for shopping with us at Famafy. Store.We want to ensure that your shopping experience is smooth and enjoyable. Below is everything you need to know about our shipping process.

 Shipping Locations

We are proud to offer shipping to the European region,United States and other regions covering the American zone,Australia,Asia and a limited number of regions in Africa.

 Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the following business day. You will receive an email notification with tracking information once your order has been shipped.

Shipping Methods and Delivery Times

We offer a variety of shipping methods to meet your needs. Estimated delivery times depend on the shipping option selected and your location.

 Shipping

Orders ship from US warehouses in 2–5. business days

Orders ship from EU

 Express Shipping

Standard shipping time worldwide is 12–15 business days

Please note that shipping times may vary based on factors such as the delivery destination and product availability.

Factors that impact shipping times: 

• Seasonal surges: Chinese New Year shutdowns and other holidays can extend shipping times
• Logistics slowdowns: Unexpected issues can delay shipments
• Customs: Products may be held at US Customs
• Airtime: Flights may be delayed
• In-stock status: Whether the product is in stock when the order is placed

Shipping Rates

Shipping rates are calculated at checkout based on the weight, size, and destination of your order. We offer free standard shipping on orders over $ 50 within the EU Region.International shipping rates are calculated based on the destination.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can track your order through the shipping carrier’s website or by using the tracking tool on our website.

 Damaged or Lost Packages

We take great care in packing your orders. However, if your order is damaged during shipping or goes missing, please contact us within 7 days of receiving your order. We will assist you in filing a claim with the shipping carrier and will do our best to resolve the issue.

 Address Accuracy

Please double-check that the shipping address provided is correct. We are not responsible for lost or delayed packages due to incorrect address information. If you need to make any changes to your order after it has been placed, please contact us immediately.

 International Shipping

For international orders, customs duties and taxes may apply, and these are the responsibility of the customer. We recommend checking with your local customs office for more information regarding these charges before placing an order.

 Contact Us

If you have any questions about shipping or need further assistance, feel free to contact us through email @emberzbiz8@gmail.com or on the online support page we have a team very dedicated to your service and satisfaction.

Thank you for choosing Famafy.store.We hope you enjoy your purchase!